36+
Years Of Experience
Stronger Together, Smarter Forever
At Unified Global Competencies Pvt Ltd (UGC), we are more than a service provider—we are strategic partners in growth. Built on a foundation of trust, innovation, and ethical values, we specialize in delivering customer support outsourcing, technical expertise, and scalable business solutions that empower organizations worldwide.
Our philosophy is simple: excellence is not an option—it’s a standard. Guided by ISO-certified processes and a commitment to quality, we bring together people, processes, and technology to create seamless experiences that inspire trust, enhance loyalty, and fuel sustainable growth.
4+ ISO Certifications
Ensuring Global Standards of Quality & Security
- Transparent Pricing Model
- Customer-First Approach
100%
ISO Certified
95%
Customer Satisfaction
50+
Skilled Experts
36+
Years of Experience
Proven Global Expertise
36+ years of combined leadership in global outsourcing.
ISO-Certified Standards
Committed to ISO 9001:2015 & ISO 27001:2022, ensuring global quality and security benchmarks.
Advanced Infrastructure
AI-driven analytics, secure cloud, and enterprise-grade IT setup.
Who Are We
UGC was founded by seasoned business leaders with a proven track record of building and running successful ventures. With strong financial backing, state-of-the-art infrastructure, and a highly skilled workforce, we are equipped to serve clients across industries with precision and confidence.
Our leadership team—including our COO, CTO, and CSO—brings over 36+ years of combined experience in the global service industry. Having worked in diverse roles such as Agents, Trainers, Quality Analysts, Subject Matter Experts (SMEs), Team Leads, and Managers, our leaders understand the entire outsourcing lifecycle from the ground up. This hands-on knowledge allows us to design customer-centric, scalable, and results-driven solutions for our partners.
Our Core Values
Principles That Guide Us
Innovation & Excellence
We think big and aim high, constantly improving, embracing innovation, and setting new benchmarks for performance.
Customer Commitment
We delight customers by delivering exceptional service, ensuring satisfaction, and building trust-based, long-term relationships.
Integrity & Ethics
We always do the right thing, upholding honesty, transparency, and ethical practices in every business interaction.
Our Team
Sivaraj Kumaravel
Managing Director